Office 2013 Knowledge Base

Microsoft Excel 2013 Has Stopped Working When Selecting Blank Workbook Template

When selecting a new blank Workbook in Microsoft Excel 2013 the following message is displayed: Microsoft Excel has stopped working, Windows is checking for a solution to the problem… Symptoms Apart from the error message you also find that the following is true: Logging on to the Windows Computer as a different user doesn’t produce […]

Pasting from Microsoft Word Inserts Hyphens in the middle of Words

If you are copying and pasting text from Microsoft Word to another program such as notepad or a web page form and you notice that hyphens are being inserted in the middle of words that shouldn’t have hyphens in them it is most likely due to the fact that the creator of the Word document […]

Error 0x8007005 Office 2013 Home and Business When Activating

When trying to activate Office 2013 Home and Business you may be presented with the following error message: We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. (0x80070005) More often than not this error can be fixed by following these steps. Step 1. Open Word or […]

How to Change the Product Key in Office 2013 Home and Business

If you are needing to change the Product Key in Microsoft Office 2013 Home and Business and don’t want to go to the trouble of uninstalling and reinstalling Office 2013 the following commands should assist in changing the product key.  These commands are useful when the “Enter a Product Key” option in Programs & Features […]

How to Enter the Same Data in Multiple Cells in Microsoft Excel

If you need to enter the same data in multiple cells (not necessarily adjoining) using Microsoft Excel here’s how to do it. Step 1. Highlight the Cells Press and Hold the Control Key (CTRL) Select the Cells with your mouse that you wish the data to be entered in to.  The cells do not need to […]

Error: Word was unable to read this document. It may be corrupt.

When opening a Word file in Word 2007, Word 2010 or Word 2013 you may receive the following error: Error: Word was unable to read this document. It may be corrupt.  Try one or more of the following: *Open and Repair the File. * Open the file with the Text Recovery Converter. To Open and […]

Outlook 2013 Keeps Prompting for Profile to Open

Sometimes putting a tick box in the “Always use this profile” box when starting Outlook 2013 doesn’t work.  To work around this issue you will need to set the profile manually using the mail icon in the control panel. Step 1 – Open the Windows Control Panel Opening the control panel will be different depending […]

Word, Excel and Outlook won’t open after installing Epson Printer

Symptom Microsoft Office Word, Excel and Outlook 2013 are no longer starting up and getting stuck on the splash screen after installing a new Epson Printer. Cause Abbyy Fine Reader Program that is installed as part of the Epson Printer installation package may be causing the issue Resolution If you don’t plan on using Abbyy […]

Teamviewer Icon Missing in Outlook 2013

If the Teamviewer or any other icon disappears from Outlook 2013 it has most likely been disabled automatically by Outlook due to causing Outlook to startup slowly or crash. To check whether this is the case: Step 1 Click on File Step 2 Click on Manage Add-Ins (Slow and Disabled Add-ins) Step 3 If the […]

How to Add Horizontal Lines in Word 2013

Here’s how to add horizontal lines in Word 2013.  This will also work with all versions starting from 2003.  You can also add horizontal lines using the ribbon. Most Common Horizontal Lines in Word For a standard horizontal line, type three dashes — and then press Enter For a double line, type in three equal signs […]

How to Stop Lync 2013 Automatically Starting with Windows 8

Step 1 Click on the Settings icon Step 2 Click on Tools Step 3 Click on Options Step 4 Click on Personal from the menu on the left hand side Step 5 Untick the box which says “Automatically start Lync when I log on to Windows” Step 6 Click on Ok Step 7 To test […]

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