Step 1 – Open the Windows Registry Editor Click on start Type in regedit Press enter or select Step 2 – Modify the Registry Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity Create a DWORD key named EnableADAL and set it to zero. Create another DWORD key named DisableADALatopWAMOverride and set it to 1

Here are the instructions to backup Outlook 2013 or Outlook 2016 to a PST file. 1. Click on File 2. Choose Open & Export > Import / Export 3. Choose Export to a file 4. Click Outlook Data File (.pst) and then click Next 5. Select the name of the email account to export.  Only one account can […]

If you are sending photo’s using Outlook 2016 and your images are quite large you can reduce the size of the images automatically before hitting the send button. Step 1 Attach your images in Outlook 2016 using the Attach File Option in the Ribbon Step 2 Click on the File Menu (from within the message […]

If you are suspecting that Outlook 2016 may need repairing the easiest way to accomplish this is to repair Office 2016.  Here’s how to do this: Step 1 Open Programs and Features. Step 2 Scroll down to your Office 2016 and Right Click, Select Change Step 3 Choose whether you would like to try a […]

If Outlook 2016 won’t start and get’s stuck on the processing screen all of a sudden it could be a result of a recent Office 2016 upgrade and it’s waiting for you to accept the license.  For some reason it won’t open and display the license unless you start Outlook in safe mode.  To check […]

If you wish to turn off the desktop notifications every time a new email arrives in your Outlook 2016 or Outlook 2013 mailbox please follow these instructions. Step 1 Whilst Outlook is Open Click on the File Tab (top left) Step 2 From the left hand side bar click on Options Step 3 A new Options window […]

When double clicking on an Excel Spreadsheet using Excel 2016 you may find that the spreadsheet doesn’t open and only a blank page is presented.  This behaviour can occur due to installing Office 2016 from Office 365 BEFORE uninstalling previous installations of Office.  To resolve the issue, uninstall the previous version of Office and then do […]

When printing a document from Office 2013 or Office 2016 you may find that even after changing the Printer Properties for the printer to select a different tray these settings are ignored.  To fix this you will need to change the Page Setup setting directly in Microsoft Office before printing the document. Step 1 Click on […]

If you don’t have a stable internet connection you may occasionally notice that a message in the bottom right hand side of your Outlook will say “Working Offline”. To turn off “Working Offline” in Outlook follow these steps: On the Outlook Ribbon Click on Send/Receive Click on the Work Offline button How to Tell If […]

In this article we are going to look at How to Create a New Contact in Outlook 2016.  We’ll go through the easy way to enter basic information and also cover in detail the various options you can add to a contact.   The Easy Way to Enter a Contact in Outlook 2016 Open your […]