QNAP Knowledge Base

QNAP Backup Job Schedule’s Missing after Upgrading to Hybrid Backup Sync

Symptoms You upgrade your QNAP from Backup Station to Hybrid Backup Sync.  Upon launching Hybrid backup sync all of the scheduled jobs are missing.  You also notice that in the notifications it says that the QNAP Hybrid Backup Sync says that it is still installing and has been for quite some time. Solution If you […]

Qnap backup job aborted because of external drive connection timeout

Symptoms You may be having problems backing up to an external USB drive from your QNAP based NAS system.  Upon checking the logs you see messages such as: # ERROR: Job is aborted because the external storage device is not available! Connection Timeout You’ve already tried the following troubleshooting Ensure the QNAP is on the […]

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