Windows 10 Knowledge Base

How to Create a Wifi Hotspot on Windows 10

To set up your Windows 10 Computer as a Wifi hotspot: Ensure your Windows 10 PC is 100% updated.  You will need to be running Version 1607 or higher.  To check the version you are on hold down Win + R , type in winver and press enter.  You will be presented with the following screen: […]

How to Flush DNS on Windows 10

There are many reasons why you may need to flush your DNS in Windows 10, the most common one being that websites aren’t resolving correctly and it may be an issue with your DNS cache holding an incorrect address.  To flush the DNS cache in Windows 10 please follow these steps: Right Click on the […]

How to Restart Windows 10 in Safe Mode Whilst Windows is Running

Quite often to diagnose problems on your computer you need to restart your computer in safe mode.  The traditional way of restarting windows in safe mode involves hitting the F8 key or similar combination as soon as you turn on your computer.  If you’re having problems getting the key combination at the right time when […]

Dropbox LAN SYNC not Working in Windows 10

Troubleshooting why LAN SYNC in Dropbox is not working usually involves two things. Make sure that LAN SYNC is enabled in the Dropbox application Make sure that no ports are being blocked by the Windows or a third party firewall. Providing you don’t have any third party software firewalls installed on the computer these are […]

Uninstall Windows Program Silently Using the Command Line (WMIC)

Here are the instructions for uninstalling a program on a windows computer that was installed using the Windows Installer. The first step is to find out the names of installed programs on the windows computer.  To do this enter the following command: wmic product get name You will then see a list of all the […]

Can’t See iPhone Hotspot from Windows – iPhone Hotspot Not Visible

You may find that you have turned on the Wifi Hotspot on your iPhone yet can’t seem to find the Hotspot when trying to connect from your windows computer.  There can be a number of issues causing this problem.  Here’s a workaround so that you can find the WiFi Hotspot straight away without waiting for […]

File explorer opens and closes immediately in windows 10 due to Quick Access

If you are having issues where File Explorer Opens and then immediately closes in Windows 10 it may be due to a problem with Quick Access. Symptoms You open file explorer from the task bar or start menu in Windows 10.  File Explorer opens and immediately closes.  Right clicking on the file explorer icon in […]

How to restart the Printer Spooler in Windows 10

Here’s how to restart the printer spooler in Windows 10 without having to restart the whole computer.  Additionally, here are the instructions for restarting the printer spooler using the command prompt. Step 1 From the Cortana Search Bar Type in Services and select the Services Desktop App Step 2 Scroll down the list of services and […]

Troubleshooting RDP Connection Issues after Port Number Change

If you have modified or added an additional RDP port for a workstation or server and are now having issues connecting via remote desktop, here are some troubleshooting steps you can take to resolve the issue. These are the Top 3 Reasons why RDP is no longer working after the port number was changed Computer […]

How to Add an Additional RDP Port to Windows 10

Here’s how to add an Additional RDP Port to Windows 10.  Alternatively, here are the instructions if you are just looking to change the RDP port.  Whilst these instructions were written for adding an additional RDP port to Windows 10 they also apply to most other version of Windows such as Windows 8 and Windows […]

How to Change the RDP Port (Remote Desktop) in Windows 10, 8.1 and 7

Here’s how to change the Remote Desktop Port (RDP) in Windows 10.  This also applies to Windows 8.1 and Windows 7.  Here are also the instructions if you are looking to add an additional Remote Desktop Port Step 1 Open the Windows Registry (instructions) Step 2 Browse to the following Registry Sub Key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber Step […]

Change Windows 10 Network from Public to Private

Here’s how to change a Windows 10 network which has been detected as public to private in Windows 10 Step 1 Click on the Network Icon in the Taskbar Step 2 Click on Network Settings Step 3 Scroll down below the available networks and click on Advanced Options Step 4 Click on Make this PC Discoverable You […]

How to Clear Quick Access and Recent File and Folders in Windows 10

Here are the instructions to clear the Quick Access and Recent Files and Folders cache and return it back to factory default state in Windows 10. Step 1 Open File Explorer Step 2 Click on the View tab Step 3 Click on Options Step 4 Under the Privacy tab click on the Clear box Step 5 Click […]

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