When trying to activate Office 2013 Home and Business you may be presented with the following error message:

We’re sorry, something went wrong and we can’t do this for you right now. Please try again later. (0x80070005)


More often than not this error can be fixed by following these steps.

Step 1. Open Word or Excel as an Administrator

To do this right click on Word or Excel 2013 and choose “Run as Administrator”

Step 2. Activate Office 2013

Try activating Office 2013 again.


It appears that if your username doesn’t have administrative privileges, Office 2013 Activation may fail.  If the above does not resolve the error you may need to try one of the following:

  1. Restart the computer and try activating Office 2013 again
  2. Restart the system in Clean boot and try activating Office 2013 again
  3. Uninstall Office 2013 and install again