Phishing emails are not anything new. We get them all the time – Australia Post, Banking etc… This one below however is something to keep an eye out on as it looks like someone has put in a bit of effort to make it look as it is legitimately from Telstra.
As you can see from the above email, the only thing that suggests that this email could be fraudulent is the poor grammar. For those whose english isn’t their first language this may go overlooked.
We can however see that if we hover over the Log In To My Account link that the button doesn’t take you to a Telstra.com web page.
This is the web page it takes you to.
Notice the website address is stealtech.net and not telstra.com?
Scammers these days are getting better at sending phishing emails and it’s important to be very wary of any links that you click on in emails when asking you to log in to your account and ALWAYS check the URL which is displayed in the browser window before entering any sensitive information.
Email received:
From: Telstra@telia.com [mailto:Telstra@telia.com]
Sent: Friday, July 22, 2016 5:43 AM
To: —————- Removed for privacy
Subject: Your Telstra bill For Account 2000133647550 is refunded
.
Your account number: 2000133647550
Refund bill number: 0955163833
Dear Customer,
After reviewing our payment server we found the following error, your monthly billing balance was paid in twice (202.42 * 2) an amount of 404.84 AUD. in order to receive your charge back you are requested to visit your account immediately and complete the claim.
Then we will refund you the second charge of 202.42 AUD to your bank account.
Click the button below to start your refund processing.
See you online soon,
Gerd Schenkel
Executive Director, Telstra Digital Sales and Service
Total
-$202.42
Due Date
04 July 2016
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Received the same phishing email today (16/8) – close inspection identifies some significant errors = account number, and using capital ‘O’ instead of zeros. Bloody cheeky!
I have received 5 of these emails and the errors were obvious.
At present (22/9) I received over 400 emails originating in Italy from “mail administrator” showing that my email to the addressee could not be delivered. Or they come from Mailer Demon (Italy) with the same message. I have absolutely had/have no contact with Italy, but assume my email got onto some sort of list. What I dont understand, that Telstra cannot block the senders. I report them as “spam report” (webmail), but they keep on coming. Of course they go in my trash bin automatically in Outlook as I block them, why cant Telstra server filter out these spam emails instead of just emptying the trash bin on webmail.