Symptom

Microsoft Office Word, Excel and Outlook 2013 are no longer starting up and getting stuck on the splash screen after installing a new Epson Printer.

Cause

Abbyy Fine Reader Program that is installed as part of the Epson Printer installation package may be causing the issue

Resolution

If you don’t plan on using Abbyy Fine Reader you can simply uninstall the program from your control panel and see if it resolves the issue.  If you plan on using Abbyy Fine Reader please contact Epson for support.